Frequently Asked Questions


How can I login if I don't know my username / password?

You can retrieve your Username or change your Username and Password, click here.


How do I check if I have a membership?

Log-in -> click Membership, if you see an Active collapsible panel it means you already purchased one. And click Manage to check or update your current membership information.


I have an account, how do I add students under my account?

After you login, from the Filters Program there is a drop-down where you can select the Add Adult/Child button.


For more questions, you may contact us at:

 info@notavalidemail.com

 555-555-5555